Terms of Use & Payment Policy
BY VISITING, JOINING & PURCHASING FROM JESSICA AUTUMN, LLC, YOU ARE CONSENTING TO OUR TERMS AND CONDITIONS.
OVERVIEW
The terms “we,” “us,” and “our” refer to JESSICA AUTUMN, LLC. The term the “Site” refers to www.jessicaautumn.com, www.shop.jessicaautumn.com , and www.jessicaautumn.thrivecart.com. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
The term “service” describes the blog, digital products, and digital items provided on the site.
Use of www.jessicaautumn.com, www.shop.jessicaautumn.com , and www.jessicaautumn.thrivecart.com, including all materials presented herein and all online services provided by JESSICA AUTUMN, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
USE OF THE SITE AND SERVICE
To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and in the Service related to the educational services, information provided, or product sold and other information are subject to change. JESSICA AUTUMN makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. JESSICA AUTUMN disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
ACCOUNT CREATION
In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to JESSICA AUTUMN will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.
LAWFUL PURPOSES
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.
REFUSAL OF SERVICE
The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.
ORDER CONFIRMATION
We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.
CANCELLATIONS, REFUNDS & RETURNS
Refunds cannot be given for digital download products due to the nature of the product. You are free to cancel your membership at any time. This is your sole responsibility and failure to do so before you had intended will not be cause for a refund. Also, not using the site or resources provided will not result in a refund. No refunds are given from www.jessicaautumn.com, www.shop.jessicaautumn.com , and www.jessicaautumn.thrivecart.com.
DISCLAIMER
The materials on the shop’s website are provided 'as is'. The Site makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the shop does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
LIMITATIONS
In no event shall the shop be liable for any damages (including, without limitation, damages for loss of data or profit, damages as a result of an app, platform, or website this shop uses to maintain normal business procedures, or due to business or personal interruption) arising out of the use or inability to use the materials on the shop's website, even if the shop or an authorized agent of this shop has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
REVISIONS AND ERRATA
The materials appearing on the Site’s websites or within products may include technical, typographical, or photographic errors. The Site does not warrant that any of the materials on its website or in products are accurate, complete, or current. The shop may make changes to the materials contained on its website or within products at any time without notice. The shop does not, however, make any commitment to update the materials.
LINKS
The Site has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the shop of the site or its products. Use of any such linked website is at the user's own risk.
SITE TERMS OF USE MODIFICATIONS
The Site may revise these Terms of Use for its shop or website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use.
GOVERNING LAW
Any claim relating to the shop's website shall be governed by the laws of the Site owner’s home jurisdiction without regard to its conflict of law provisions.
AFFILIATE DISCLOSURE
Another way in which I am compensated is through sales or leads generated through affiliate marketing links.
Clicking on an affiliate link and making a purchase or signing up for a service will be earning me a commission if an affiliate link is being used.
PAYMENT POLICY
You are responsible to pay for the Jessica Autumn, LLC. product in full before receiving the product download (including all applicable sales and other taxes or fees) and for providing us with a valid credit/debit card or other payment method. We only offer a payment plan on the Annual Membership to The Jessica Autumn Planners Club. All of our products are digital products. Nothing will be shipped to you.
In the case of a system error, you must pay for the product immediately upon discovering the error. If your account remains in delinquent status for longer than sixty (60) days, the company reserves the right to report any delinquent balance owed to a credit reporting bureau and/or collections agency subject to the company's sole discretion until the account is caught up and in good standing.
REFUNDS POLICY
Our commitment is to help people to organize their lives by offering planning solutions to those who need it.
With that said, we originally had a refunds policy in place, but had to close it because we were getting a lot of scams. There is no longer any refund policy in place of any kind. You agree to this when you order in our shop.
Please see our full refund policy here.
SUBSCRIPTIONS
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do so at any time.
Your order confirmation emails have links to your order. You can manage your subscription from there or reach out to our customer support team.
See our returns policy for more details on returns and refunds.
TECHNICAL SUPPORT
Technical support is not included. You are responsible to make sure that you can open the PDF's, files, or pictures with software on the device you are using. Our products do not work on iphones and some cell phones. We will never ask you to pay an additional fee just to open said files. If you get some sort of message such as that, it is not coming from our shop but something external on your device.
DISCOUNT CODES
If you have a discount code, only one code is allowed in the system per order. If you are getting two things free, for example, or want to use two discount codes, you'll need to place separate orders.
If you miss the 180 day window to download your item and it is no longer available for free or at a discounted rate, you can try to see if that product is still free or discounted, if so, use the same code and reorder in the shop. If it's not still discounted and you want the item, you'll want to pay for it.
Please note that we are unable to replace links, whether you got the item free, at a discount, or paid full price. However if you lose your download link within 180 days of purchase, we are happy to resend it to you.
No exceptions will be made to this policy.
By purchasing from the Site, you agree to all the terms and conditions stated above.